₹10000
₹80000
We provide an Event & Venue Management software solution with CRM, booking, registration, mobile, websites, reporting & financials.
A Event ticket booking management software help to customer support ticketing system helps you streamline the way you communicate with your customers. It brings in customer interactions from different communication channels - voice calls, email, social media, webchat, and SMS into a single contextual conversation. This helps you transform your customer support into a more logical, more contextual, and more efficient process.
| Easy tracking and monitoring | Get access to comprehensive reports to measure the performance of agents as well as of overall operations. A support ticketing system with advanced live monitoring and tracking dashboards helps to track the live performance of your agents and enables you to take real-time yet informed decisions. |
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| Empower customers with self service | Let your customers solve their light, routine queries themselves with the help of an incorporated knowledge management system. Integrate a knowledge base into your ticketing software that contains all the relevant documents, manuals, and FAQs to assist your customers with their regular queries. |
| The power of automation | With ticketing software, you can automate your routine tasks right from creating a ticket to assigning it to agents, merging them into a unified and contextual interaction, and prioritizing tickets. An automated ticketing software enables you to create preset responses for commonly asked queries as well as to create and define your own business rules for improved workflows. |
| Unified omnichannel interactions | A ticketing system empowers your business to offer omnichannel customer support by managing customer conversations coming in from different interaction channels such as email, voice, social media, in-app chat, or webchat. It enables you to capture important customer information in one place with all their contextual conversations from various channels. |
